Panel Discussion

2

CPD

The future of insurance: What should boards be thinking about today?

Leading insurance directors share what will shape the next chapter of insurance – and what it means for boards.

Speaker(s)
Naomi Ballantyne, Scott Pickering, Rob Ellis, Mary-Jane (MJ) Daly
Date
5:30pm — 7:30pm, 24 November 2026
Venue
Marsh Auckland
Location
Level 11, PwC Tower, 15 Customs Street West
Price members
$75.00 incl GST
Price non-members
$105.00 incl GST

Overview

Shifting customer expectations, new technology, changing risk profiles and an evolving regulatory environment are all reshaping how insurers operate and the risks and opportunities boards need to consider.

What does this mean for the future of insurance in New Zealand, and what should directors be thinking about now?

Join us for a future-thinking panel with leading insurance directors, including Naomi Ballantyne, Scott Pickering, Rob Ellis and MJ Daly.

Drawing on their different governance perspectives and experience, the panel will explore questions such as how technology and changing customer expectations are influencing the insurance model, how insurers can respond to emerging and evolving risks, and what the changing operating and regulatory environment means for governance.

Hear directly from experienced insurance leaders, gain a broader perspective, and consider what these changes mean for your own boardroom discussions.

Join us from 5:30pm for drinks and canapés. Formalities run from 6pm-7pm, with networking until 7:30pm.

Naomi Ballantyne

Naomi Ballantyne has 42 years’ experience in the New Zealand Life Insurance Industry. She was Founder and Managing Director of Partners Life from 2010 until retirement in March 2024.

Naomi is most likely the only woman in the world to have started and built the three largest competitor companies in any one life insurance market and is also the first woman founder in NZ to have sold her start-up business for over $1b.

Her many accolades include:

• Appointed as an Officer of the New Zealand Order of Merit in 2017
• Inductee into NZ Business Hall of Fame
• Inductee in the Company of Women Female Entrepreneur Hall of Fame
• Inductee into the North Harbour Business Halls of Fame
• Recipient of the ANZIIF Lifetime Achievement Award for services to the New Zealand life insurance market
• Recipient of the Financial Services Council of NZ Chairman's Award for service to the industry
• Named in the Forbes 50 over 50 Asia Female Entrepreneurs list
• Recipient of the Rotary Paul Harris Fellowship.

Scott Pickering

MInstD

Scott Pickering is an experienced Chair, Director and former global CEO with more than 35 years’ leadership experience across the insurance, healthcare and financial services sectors in New Zealand and internationally.

He is currently Independent Chair of Evolution Healthcare, Fidelity Life Assurance Company and CGU Insurance Australia, and serves as an Independent Non-Executive Director of Insurance Australia Group (ASX:IAG), IAG New Zealand, Kiwi Group Capital and Bowls New Zealand. He is also an External Advisor to Bain & Company and Principal of Engage Consulting, providing strategic and leadership advice to organisations undergoing transformation.

Prior to his governance career, Scott was Chief Executive of New Zealand’s Accident Compensation Corporation (ACC) from 2013 to 2021, where he led one of the organisation’s most significant business transformations. Earlier executive roles included senior leadership positions with Willis Towers Watson, Royal & Sun Alliance, ACE Insurance and CIGNA, with responsibilities spanning Asia Pacific, the Middle East, Africa and Europe.

Scott has extensive experience leading large-scale organisational transformation, strategy, governance and customer-focused change in complex, highly regulated industries. Having lived and worked across multiple international markets, he brings a broad global perspective to board leadership and organisational performance.

He is a Member of the New Zealand Institute of Directors and an Associate Certified Insurance Professional (ANZIIF).

Rob Ellis

MInstD

Rob Ellis is an independent director of Chubb Life Insurance NZ, Chair and Chief Executive of Sentro, a group insurance and benefits software provider, and Co-Chair of Insurtech New Zealand, the national connector for Aotearoa New Zealand’s insurance technology ecosystem.

He brings a perspective spanning insurance governance, technology leadership and industry collaboration. Rob has led and governed businesses of all sizes across the technology, media and financial services sectors in New Zealand, Australia and the UK. His focus is on how technology and collaboration can help insurers innovate, improve customer experience and respond to changing customer expectations.

MJ Daly

CFInstD

Mary-Jane ("MJ") is Chair of AIG Insurance New Zealand Limited, Chair of the Fonterra Shareholders Fund, Chair of Partners Life and an Independent Director of Kiwibank Limited. She has served on the boards of Kiwi Property, Auckland Transport, Toka Tū Ake EQC, Cigna Life Insurance, Airways Corporation of New Zealand, and the New Zealand Green Building Council.

In her executive career, MJ worked mainly in banking and insurance in a variety of roles both in New Zealand and the UK. Her last executive role was as Executive General Manager at State Insurance. Prior to this appointment, she was Chief Financial Officer for IAG in NZ.

When not in Auckland, MJ enjoys spending time in Wānaka and making the most of all the outdoor activities on her doorstep there.

Additional information

By registering for this event, you are confirming that you agree to adhere to our event terms and conditions.

Should you have any dietary, mobility, cultural or other requirements, you can let us know on the registration form.

Accessibility and companion tickets

If you have a disability or accessibility requirement, we can provide a complimentary ticket for a support person to attend with you. Please register as usual through the IoD website, then email the Auckland Branch team at auckland.branch@iod.org.nz to arrange your companion’s complimentary registration.

Branch event cancellation policy

Regrettably, registration fees cannot be refunded when cancellations are received within two working days prior to any branch event.  See our standard terms and conditions for more information.

Contact

Clarissa Hirst
Auckland Branch Manager

+64 27 642 1099
+64 4 470 2619
Clarissa.Hirst@iod.org.nz

Our sponsors

The Auckland branch acknowledges the generous support of

A S B

 

 

 

Book this event

  • Auckland

    date
    24 Nov 2026

    Members — $75.00

    Non-members — $105.00

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