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Course and event terms and conditions

  1. Course terms and conditions
  2. Event terms and conditions

 

Course terms and conditions

Confirmation

Submission of the registration form (online, email, or mail) is deemed a binding contract between the applicant and the Institute of Directors (IoD) for attendance at the Director Development course(s)/workshop(s) as nominated on the registration form.

Payment

Registrations received less than one month prior to a course/workshop require full payment at the time of registration. Where registrations are received more than one month prior to a course/workshop without full payment, a standard invoice will be issued and full payment of the course/workshop fee is required within seven days. If payment has not been received, we reserve the right to cancel the booking.

COVID-19 response

Registration on a face-to-face course means you agree to abide by and to adhere to safety measures that are being introduced to mitigate the risk of spreading COVID-19. These measures are based on NZ Government guidelines around physical distancing, good hygiene practices and contact tracing. Full details will be provided to you by your Professional Development Advisor/Course Manager. Failure to adhere to these safety measures may result in cancellation of your attendance at the course and forfeiture of your fee.

Maximum attendees

To maximise attendee experience and avoid organisational capture, the maximum number of attendees from the same organisation on the same course/workshop (on the same date and in the same location) may be limited at the IoD’s discretion. If your organisation wishes to train a large number of attendees, Boardroom Training is an alternative.

Member rate

If you are an IoD member, you need to login prior to registering online to ensure you receive the member rate. If you register using our registration form (email or mail), enter your membership number on the form to ensure you receive the member rate.

Discounts

Essentials of Directorship discount

To be eligible, you must register for all courses at the same time. The same attendee must register for at least three of the applicable Essentials of Directorship courses.

Three attendee discount

To be eligible, all three attendees must be registered at the same time. To qualify all three attendees must be from the same organisation and attending the same course/workshop (the course/workshop may be held on different dates and/or in different locations). This discount does not apply to courses of more than one day duration, online learning or webinars.

Notes:

  • The courses/workshops must occur in the same calendar year to redeem discount.
  • No retrospective discounts will be applied
  • Where a change is made that results in a situation where the discount no longer applies, the on-discounted price is payable.
  • Attendees cannot receive the Essentials of Directorship discount and the three attendee discount. For instance, if an organisation registers three attendees for the Essentials of Directorship, they will receive a 10% discount not a 20% discount.

NZTE Capability Development Voucher Scheme

A number of our courses and workshops have qualified for the scheme and are eligible for voucher redemption. Visit the IoD website to see which courses are eligible. Visit the Regional Business Partner website for more information on the NZTE Capability Development Voucher Scheme or to find your local regional business partner.

Once your voucher is issued, you should register it against an IoD course or workshop on the Regional Business Partner Network. The IoD will then email you a registration form for you to complete and return. Please enter your voucher details when making your booking. We will verify your voucher with the Issuing Regional Business Partner before confirming your place on the course/workshop.

Substitute attendees

Should an attendee become unable to attend the nominated course/workshop, the IoD will accept a substitute attendee from the same organisation.

Notification of substitutions must be provided in writing (mail or email) at least 48 hours prior to the course/workshop commencing. If the original attendee has paid the member rate and the substitute attendee is a non-member, you will be required to pay the difference between the two rates.  

Webinars

Cancellation terms are below. Transfers are available at no cost to future scheduled dates of the same webinar only. A recorded version of the webinar may be made available, on request, once the final live offering of the webinar has been delivered.

Attendee information

On the day, an attendee list will be provided including attendee name, organisation, position, town/city and email address for all course attendees. Should you prefer your details not appear on this list please advise in writing at least three working days prior to the course commencement.

CPD points (IoD members only) 

CPD points will be automatically logged at the completion of your course. Members will not achieve completion if they do not meet the attendance requirement for the course. If you are not able to attend any part of a course please contact us. For further information on CPD points please contact membership@iod.org.nz.

Transfer and cancellation

The following terms will apply to amendments to the original registration where the individual or organisation cannot provide a substitute attendee.

  • Transfer fees are payable at the time of transferring by credit card payment
  • Non-attendance on the day of a course/workshop is deemed a cancellation and a 100% fee will apply
  • No transfers are permitted within seven days prior to commencement of the Company Directors Course, or any other course of two days duration or more.
    • The transfer fee refers to each transfer requested. Annual fee increases may be applied to requests for a transfer
    • All transfers must be within 12 months from the date of the original course booking.

Company Directors’ Course and all courses of more than one days duration

 

7 – 30 days prior

30 days or more

Transfer

50%

10%

Cancellation

100%

50%


Webinars

 

1 – 7 days prior

8 – 29 days prior

30 days or more

Cancellation

100%

50%

$20


All other courses/workshops including online courses

 

1 – 14 days prior

15 – 29 days prior

30 days or more

Transfer

20%

15%

$100

Cancellation

100%

50%

$100

 

Governance Development Programme
Once the Governance Development Programme has commenced there is no opportunity to cancel or transfer from the course.

Compassionate consideration
Compassionate considerations will only be considered should they affect your study ability (illness, injury, and bereavement) and are made at the discretion of the IoD. If a fee waiver is granted on compassionate grounds, a $100 administration fee will still apply.

Self-paced learning online modules
You will receive access to a self-paced learning online module one business day after you register. Once you have received access to the module, there is no opportunity to cancel or transfer from it.

Cancellation by the IoD
The IoD reserves the right to cancel a course/workshop prior to its commencement. In all such cases the IoD shall make full refunds of all fees paid. In the event of cancellation, you agree that apart from a full refund of any fees paid, the IoD is not liable to you for any other costs incurred by you in relation to the cancelled course/workshop paid.

COVID-19

The IoD is being flexible with course terms and conditions with regard to cancellation or transfer of course attendance, as a result of the coronavirus situation only.

For courses cancelled, such as those in Auckland during Level 3, you can transfer to a course on another date at no cost. Alternatively, you can opt for a full refund.

As our courses outside of Auckland are currently being delivered as usual and in line with government guidelines, the IoD has real costs that have already been incurred and we hope you understand that we need to be able to recoup some of these for cancelled attendance. Most venues impose a minimum spend which we incur no matter how many people attend.

The cancellation fee charged to people who are not able to attend a course that is still being held will be based on the lowest fee we can charge, which is the sum required to cover the real non-refundable costs of the course (eg venue delegate costs, catering, workbooks and facilitator fees).

There will be no transfer fee charged if you opt to attend the same course on another date.

Photography

We may photograph/ video courses and events and images may be used in, but not limited to, IoD promotional materials, social media and website. If you, or the person you are booking on behalf of, do not grant the release of your image, please contact the event organiser. 

At the event or course, if photography is being taken, you have the right to not have your image used by the IoD. If you do not wish to have your image used, please contact the event organiser.

Contact

If you have any questions relating to the terms and conditions, please contact the Director Development team on 04 499 0076 or email directordevelopment@iod.org.nz

Event terms and conditions

Booking

Where you are purchasing tickets on behalf of third parties, you confirm that you have obtained the consent of those third parties to these terms and conditions.

COVID-19 response

Registration on a face-to-face event means you agree to abide by and to adhere to safety measures that are being introduced to mitigate the risk of spreading COVID-19. These measures are based on NZ Government guidelines around physical distancing, good hygiene practices and contact tracing. Full details will be provided to you by your branch manager. Failure to adhere to these safety measures may result in cancellation of your attendance at the course and forfeiture of your fee.

Member rate

If you are an IoD member, you need to login prior to registering online to ensure you receive the member rate.

Cancellation policy

Registration fees cannot be refunded when cancellations are received within two working days prior to any branch event.

COVID-19

In some instances it may be necessary for the IoD to cancel events because of COVID-19. Where this happens, we will contact you prior to the event and a full refund will be provided. Please bear in mind that the volume of refunds may increase during this period so we thank you for your patience.

If you discover after registering for a branch event that you are unwell due to COVID-19 and are unable to attend, please contact your branch manager to request a refund.

Photography

We may photograph/ video courses and events and images may be used in, but not limited to, IoD promotional materials, social media and website. If you, or the person you are booking on behalf of, do not grant the release of your image, please contact the event organiser. 

At the event or course, if photography is being taken, you have the right to not have your image used by the IoD. If you do not wish to have your image used, please contact the event organiser.

Contact

If you have any questions relating to the terms and conditions, please contact your IoD branch or the membership team on 04 499 0076 or email membership@iod.org.nz