Hindsight 20/20 workshop: Qantas Governance Review

Presentation

Speaker(s): Kirsten (KP) Patterson
Date: 12:00pm — 2:00pm, 25 August 2025
Venue: Focal Point Cinema
Location: 223 Cuba Street, Palmerston North, 4410
Price members: $45.00 incl GST
Price non-members: $90.00 incl GST

Overview

In today’s dynamic governance landscape, maintaining stakeholder trust and ensuring effective risk management are more important than ever. Following significant reputational and stakeholder issues that led to the CEO standing down, the Qantas board commissioned an external governance review.

Through engaging group discussions and mock board exercises you will assess real-world governance challenges and prioritise board improvements. Whether your focus is on strengthening board culture, enhancing risk management, or rebuilding stakeholder trust, this session will provide you with practical strategies and insights.

You will gain:

Hands-on experience in prioritising key governance recommendations from a high-profile case study.
Practical insights into how to enhance board effectiveness, improve risk oversight, and engage stakeholders more meaningfully.
The opportunity to apply learnings to your own board through facilitated group activities and peer discussion.

Session highlights:

Case Study: Learn from the Qantas Governance Review and its recommendations for addressing governance failures, rebuilding trust, and improving board oversight.
Interactive Group Exercise: Participate in a mock board exercise to discuss, prioritise, and present governance improvements.
Expert Guidance: Facilitated by experienced governance professionals, with real-time feedback and advice.

Join us for this engaging session and bring the latest governance best practices back to your boardroom.

Kirsten (KP) Patterson

CMInstD

Kirsten Patterson MNZM (known as KP) is the Chief Executive of the Institute of Directors and is a Chartered Member of the IoD. In 2025 she was awarded the New Zealand Royal Honour, Member of the New Zealand Order of Merit (MNZM) for services to governance and women.  She is a qualified lawyer and a Distinguished Fellow of the Human Resources Institute of New Zealand, Chair of the Global Network of Directors Institutes (GNDI), and a member of the New Zealand External Reporting Advisory Panel (XRAP).  She serves on the Boards of the mental health charity, Voices of Hope, is Chair of the Brian Picot Ethical Leadership Advisory Board at Victoria University in Wellington and an Ambassador for the Wellington Women’s Homeless Trust. 

A strong advocate of diversity, KP is a member of Global Women New Zealand and was one of the founding members of Global Women’s ‘Champions for Change’, a group of senior executives and directors who commit to diversity in the workplace. KP was the founder and is Executive Sponsor for Chapter Zero New Zealand – the New Zealand Chapter of the World Economic Forum’s Climate Governance Initiative - hosted by the IoD NZ to mobilise, connect, educate and equip directors and boards to make climate-smart governance decisions, thereby creating long term value for both shareholders and stakeholders. 

Additional information

Should you have any dietary, mobility, cultural or other requirements, you can let us know on the registration form.

By registering for this event you are confirming that you agree to adhere to our event terms and conditions.

Branch event cancellation policy

Regrettably, registration fees cannot be refunded when cancellations are received within two working days prior to any branch event. See our standard terms and conditions for more information.