IoD's terms and conditions
Course terms and conditions
Confirmation
Submission of the registration form (online, email, or mail) is deemed a binding contract between the applicant and the Institute of Directors (IoD) for attendance at the Director Development course(s)/workshop(s) as nominated on the registration form.
Governing law
These terms and conditions are governed by, and must be interpreted in accordance with, the laws of New Zealand.
Booking on behalf
Where you are registering course attendance on behalf of third parties, you confirm that you have obtained the consent of those third parties to these terms and conditions.
Payment
Registrations received less than one month prior to a course/workshop require full payment at the time of registration. Where registrations are received more than one month prior to a course/workshop without full payment, a standard invoice will be issued and full payment of the course/workshop fee is required within seven days. If payment has not been received, we reserve the right to cancel the booking.
Maximum attendees
To maximise attendee experience and avoid organisational capture, the maximum number of attendees from the same organisation on the same course/workshop (on the same date and in the same location) may be limited at the IoD’s discretion. If your organisation wishes to train a large number of attendees, In-house Training is an alternative.
Member rate
If you are an IoD member, you need to login prior to registering online to ensure you receive the member rate. If you register using our registration form (email or mail), enter your membership number on the form to ensure you receive the member rate.
Intellectual property
All course materials, content, and resources provided by the Institute of Directors (including digital materials) are the intellectual property of the IoD or its licensors and are provided for personal educational use only. You must not copy, reproduce, record, distribute, or use any course materials for any commercial purpose without the prior written consent of the IoD.
Discounts
Essentials courses discount
To be eligible, you must register for all courses at the same time. The same attendee must register for at least three of the applicable Essentials courses.
Three attendee discount
To be eligible, all three attendees must be registered at the same time, must be from the same organisation and attending the same course/workshop (the course/workshop may be held on different dates and/or in different locations). This discount does not apply to courses of more than one day duration.
Notes:
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- The courses/workshops must occur in the same calendar year to redeem discount
- No retrospective discounts will be applied
- Where a change is made that results in a situation where the discount no longer applies, the full course price is payable
- Attendees cannot receive both the Essentials courses discount and the three attendee discount. For instance, if an organisation registers three attendees on the Essentials courses, they will receive a 10% discount not a 20% discount.
Regional Business Partner Network (RBPN) support
The IoD offers courses that are registered with the Management Capability Development Fund managed by the MBIE. Each course page indicates whether or not it is registered. Small businesses may qualify for this funding to help pay for services such as training workshop and courses that build the management capabilities of their owners and key managers. Management Capability Development funding is only available through the Regional Business Partner Network RBPN) Growth Advisors and can be used with service providers registered with the RBPN Network. For more information or to find your local Growth Advisor go to Regional Business Partner website.
By registering for this course you agree to pay and attend the course. If you subsequently secure funding through the Regional Business Partner Network then the IoD will refund you for this amount, or you may prefer to obtain approval for funding prior to committing to the course.
Substitute attendees
Should an attendee become unable to attend the nominated course/workshop, the IoD will accept a substitute attendee from the same organisation.
Notification of substitutions must be provided in writing (mail or email) at least 48 hours prior to the course/workshop commencing. If the original attendee has paid the member rate and the substitute attendee is a non-member, you will be required to pay the difference between the two rates.
AI notetaking and attendance policy
To protect the confidentiality of our sessions under Chatham House Rule, AI note-takers or transcription tools, or other recording devices are not permitted at in person courses or virtual workshops or webinars. You cannot send an AI assistant in your place to a virtual workshop. This ensures a safe, open environment where everyone can share freely. If you require special assistance with transcribing at a course, please contact your Course Manager to discuss.
Webinars
Cancellation terms are below. Transfers are available at no cost to future scheduled dates of the same webinar only. A recorded version of the webinar may be made available, on request, once the final live offering of the webinar has been delivered.
Attendee information
The Institute of Directors will not sell your personal information to other companies. The only circumstances in which external organisations may be given access to your personal information are when our contractors and service providers are helping us operate our business or provide a service to you, eg third party accommodation providers or our digital badging platform.
Digital credentials
To recognise your achievements, the IoD will share your name and email address with Credly by Pearson to issue digital badges for relevant courses. These badges provide verified, shareable proof of your governance development achievements. You can learn more about the IoD’s digital badges here.
CPD points
CPD points will be automatically logged at the completion of your course for IoD members. Members will not achieve completion if they do not meet the attendance requirements for the course. For further information on CPD points please contact membership@iod.org.nz.
Transfer and cancellation
The following terms will apply to amendments to the original registration where the individual or organisation cannot provide a substitute attendee from the same organisation.
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- Transfer fees are payable at the time of transferring by credit card payment
- Non-attendance on the day of a course/workshop is deemed a cancellation and a 100% fee will apply
- No transfers are permitted within seven days prior to commencement of the Company Directors Course, or any other course of two days duration or more. This would be considered a cancellation, and the course fee will be non-refundable
- A transfer fee applies to each transfer requested. Annual course fee increases will be applied to requests for a transfer to a course in a new calendar year
- All transfers must be to a course within 12 months of the start date of the original course booked.
- The transfer and cancellation fees below are the percentage of the course price payable, unless a specific amount is listed.
Company Directors’ Course, Advanced Directors’ Course and Chairing the Board
|
|
7 – 29 days prior |
30 days to 3 months prior |
More than 3 months prior |
|
Transfer |
50% |
10% |
$100 |
| Cancellation |
100% |
50% |
$100 |
All one-day courses and workshops
| 1 – 14 days prior | 15 – 29 days prior | 30 days or more | |
| Transfer | 20% | 15% | $100 |
| Cancellation | 100% | 50% | $100 |
Blended courses
You will receive immediate access to the self-paced online modules once you register, therefore there is no option to cancel your registration. You may be able to transfer your attendance at the virtual workshop one time. The applicable fees are below.
|
|
1 – 14 days prior |
15 – 29 days prior |
30 days or more |
|
Transfer |
20% |
15% |
$100 |
|
Cancellation |
100% |
100% |
$100 |
Company Directors' Course Rarotonga
No transfers are permitted within 30 days prior to commencement of the Company Directors Course in Rarotonga. This would be considered a cancellation, and the course fee will be non-refundable.
|
|
7 – 29 days prior |
30 days to 3 months prior |
More than 3 months prior |
|
Transfer |
100% |
50% |
$2,850.00 |
| Cancellation |
100% |
50% |
$2,850.00 |
Self-paced learning online modules
You will receive immediate access to self-paced online modules once you register, therefore there is no option to cancel your registration.
Access to all online modules is six months from the date of purchase.
Compassionate consideration
Compassionate considerations for cancellation or transfer will only be considered should they affect your study ability (illness, injury, and bereavement) and are made at the discretion of the IoD. A medical certificate or other written evidence may be required. If a fee waiver is granted on compassionate grounds, a $100 administration fee will still apply.
Cancellation by the IoD
The IoD reserves the right to cancel a course/workshop prior to its commencement. In all such cases the IoD shall refund of all fees paid, or with your consent transfer you to an alternative course/workshop. In the event of cancellation, you agree that apart from a full refund of any fees paid, the IoD is not liable to you for any other costs incurred by you in relation to the cancelled course/workshop paid.
Events beyond our reasonable control
The IoD will not be liable for any delay, disruption, rescheduling, or failure to perform its obligations where this is caused by events beyond its reasonable control, including but not limited to transport interruptions, pandemics, natural disasters, government actions, or unforeseeable venue or facilitator unavailability.
In such circumstances, the IoD may cancel, postpone, reschedule, or change the delivery format of a course/workshop. In all such cases the IoD will take reasonable steps to reschedule the cancelled course/workshop or transfer your attendance to an alternative date. The IoD may at its sole discretion, refund all or part of the course/workshop fee if a suitable alternative cannot be found.
Limitation of liability
The IoD excludes liability for any indirect or consequential loss arising in connection with any course/workshop. This includes indirect or consequential costs arising as a result of the cancelation or postponement of any course/workshop.
Photography
We may photograph/ video courses and events. These images may be used in, but not limited to IoD promotional materials, social media and website. If you, or the person you are booking on behalf of, do not grant the release of your image, please contact the course organiser.
At the event or course, if photography is being taken, you have the right to not have your image used by the IoD. If you do not wish to have your image used, please contact the course organiser.
Further information can be found in the IoD’s Privacy Policy and Website Terms of Use
Code of Conduct
We are committed to delivering quality events and training within safe and respectful environments for all attendees to share knowledge, express their thoughts and opinions and network. All attendees are to act in a respectful and responsible manner towards other attendees, venue staff and IoD staff and contractors, and have the highest standards of ethical behaviour consistent with the IoD’s Code of Practice. The IoD reserves the right to take reasonable steps where breaches of the Code of Conduct are identified. This may include removal from the workshop/course, or other steps in line with the IoD’s Constitution.
If you have any concerns about your own or another person’s conduct at the event or training please contact a member of the IoD team.
Contact
If you have any questions relating to the terms and conditions, please contact the Governance Development team on 04 499 0076 or email governancedevelopment@iod.org.nz
Event terms and conditions
Booking
Where you are purchasing tickets on behalf of third parties, you confirm that you have obtained the consent of those third parties to these terms and conditions.
Member rate
If you are an IoD member, you need to login prior to registering online to ensure you receive the member rate.
Cancellation policy
Registration fees cannot be refunded when cancellations are received within two working days prior to any branch event.
If you are unwell, please do not attend the event and contact us to discuss refund options.
Photography
We may photograph/ video courses and events. These images may be used in, but not limited to IoD promotional materials, social media and website. If you, or the person you are booking on behalf of, do not grant the release of your image, please contact the event organiser.
At the event or course, if photography is being taken, you have the right to not have your image used by the IoD. If you do not wish to have your image used, please contact the event organiser.
Attendee health and wellbeing
If you are attending an IoD course or event and you are unwell, please stay at home for the wellbeing of yourself and others. Please let your Course or Event Manager know if you are unable to attend so we can discuss your options.
Contact
If you have any questions relating to the terms and conditions, please contact your IoD branch or the membership team on 04 499 0076 or email membership@iod.org.nz