Organisational Culture in a Special Character Organisation
Mercy Hospital Dunedin is a private not-for-profit organisation with charitable status, owned by Nga Whaea Atawhai o Aotearoa Sisters of Mercy New Zealand. The hospital was established in 1936, providing elective surgery, interventional cardiology and chemotherapy services to the greater Otago/Southland region. In 2016, Manaaki by Mercy (Mercy Hospital’s stand-alone day stay facility) was commissioned, earning local and national award recognition for its design, construction and business case development.
Mercy Hospital’s shared purpose: “Exceptional care that makes a difference – to its patients and its community”. It fulfills this purpose through the commercial delivery of health services, utilising surplus to enable wide ranging charitable outreach activities that are responsive to the needs of those most vulnerable within our communities.
The Board therefore has a role in balancing the cultures of commercial and philanthropic endeavours of the organisation, while protecting the overriding philosophy of commitment to the Christian ministry of healing. The organisation’s ethical values permeate from the Board to senior executives and throughout the whole organisation.
Chair of Mercy Hospital, John Gallaher, will outline the special character aspects of Mercy Hospital and how these are taken into account and reflected in the governance of Mercy Hospital.
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